At Shapr3D, we value transparency and your privacy. Here you find everything you need to know about how we use your data.
When you use our Services, the Shapr3D application, or our Websites, this Policy applies to you.
For the purposes of UK and EU data protection law, we are the data controller.
You have the right:
You may exercise the rights listed above at any time by contacting us at firstname.lastname@example.org.
You may also be able to opt out of certain additional tracking and targeted advertising. For more information on how to opt out, please visit:
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority. If you are in the EU, please see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html. The Information Commissioner is the supervisory authority in the UK.
The Hungarian National Authority for Data Protection and Freedom of Information (Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)) can provide further information on your rights and our obligations in relation to your personal information, as well as deal with any complaints that you have about our processing of your personal information.
We use your personal data
When we receive your personal information from a third party, they will be a separate data controller of your personal information and will have their own legal bases for processing.
Here you can find more information on the legal basis to use personal data.
We only process personal data if we have a legal basis to do so. This includes:
We will process your personal information for promotional or marketing purposes where you have given us your express consent for us to do this, where required by law. This includes sending you updates and newsletters about new content or available products. You can adjust your preferences or withdraw your consent at any time by unsubscribing from marketing in our marketing emails or on our Website.
We may need to process your personal information to comply with our legal obligations, including under applicable local, UK and EU law (including consumer protection and data protection Law), and/or any court orders.
Processing your personal information is sometimes necessary for us to do the following activities, in our own interest, or sometimes in the interests of a third party, like digital content partners we work with. In each case, we balance our legitimate interests with your rights and interests.
Our legitimate interests include:
Providing you with our promotional updates and communications in certain cases where you have made purchases with us and have not opted out at the time of purchase or any time since.
We collect personal data when you use our Services. We either receive this data directly from you or we collect it automatically.
You provide us with information about you when you use the Services, including if you:
Identity: Including first and last name.
Contact: E-mail address and phone number.
Analytics: You may voluntarily provide information such as prior computer-aided design ("CAD") experience, your purpose of usage of CAD, your field of expertise, and your country.
Interaction: Your password, and queries and feedback that you provide to us, including via email, phone, and social media platforms such as Facebook, Instagram, or Twitter.
Payment: Credit or debit card type, card number, CVC/CVV code, card expiration date, and the name and billing address associated with the card.
Content: Any personal information which may be contained within user content you submit for use on our application, including drawings, illustrations and 3D models.
Technical information may include the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, Google ID, time zone setting, browser plug-in types and versions, operating system, and platform.
Location information may include the approximate location of your device by, for example, using satellite, GPS, phone towers, beacons, or Wi-Fi signals. This information may be used to provide you with personalized services and content, including advertising, and may also be shared with our marketing partners. You will be permitted to allow or deny such uses and/or sharing of your device's location. For example, when you use our Services (including the application) on your device, you may have the opportunity to state that you would like to share your location. For information about opting out of location-based services, please refer to settings in your device settings. Please be aware, however, that certain features of the Services may be unavailable if your device is not set to support or enable location-based services.
Information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through, and from our Services (including date and time), pages you viewed or searched for, page response times, download errors, logins, length of visits to certain pages, title selections, watch history, page interaction information (such as scrolling, clicks, and mouse-overs), the information you have viewed and methods used to browse away from the page.
We may also collect any phone number you use to call our customer service number (including call metadata, such as the date, time, and length of the call), or the social media handle you use to connect with our customer service team. We may record calls for training and performance purposes, to establish clear records, and for legal reasons. We’ll always tell you beforehand if a call is being recorded.)
We work closely with third parties (including third-party platform providers, sub-contractors in communications, technical, and payment services, analytics providers, and search information providers). We’ll tell you when we receive information about you from another source, and for what purposes we'll use that information.
We may share personal information we collect or combine data from other sources with the personal information you've given to us.
This may involve processing your identity, contact, interaction, and payment information.
Where permitted in our legitimate interests (Link to: What is the legal basis to use personal data?) or with your prior consent if required by law, we may:
You can object to further marketing at any time by selecting the "unsubscribe" link at the end of all our marketing and promotional update communications to you or by sending us an email to email@example.com.
If you are a student or a professional working in education in a relevant field to the use of our tool, we offer you access to an educational license to use our application free of charge for one year. The same information applies to you as other users, but we additionally process the following personal information:
Here you can find more information on age restrictions.
We may give your information to
Members of our group are our subsidiaries, affiliates, and any parent company from time to time that supports our processing of personal information under this policy.
Online stores distributing the Shapr3D application, including the Apple App Store, Apple Mac Store, and the Microsoft Store. In particular:
Organizations that process your personal information in order to provide a service to us. This includes third-party suppliers, agents, sub-contractors, and/or others who support the services we offer through the Services, including those:
These organizations will only use your information to the extent necessary to perform their support functions.
Online advertiser partners. We may work with social media platforms and digital advertising platforms to show you advertising for our Services on other websites and social media platforms. For instance, if you show interest or buy a product or subscription on our Website, we may advertise that or other products we think may be of interest and you may see them on other websites and on your Facebook or other social media feeds. To do this, we will share information with our social media and digital advertising partners about you, usually including your purchase, age, gender, and interests for instance so they can better understand what you are interested in and so we can deliver ads to you that we think might be of interest.
We will also share your personal information with third parties:
If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of supply terms and other agreements with you; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and preventing cybercrime.
Your data is principally stored and processed in Ireland and other parts of the European Economic Area ("EEA"). It may also be processed by staff operating outside the UK or EEA who work for us. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services. Due care is taken when processing your personal data with a number of security measures in place to protect your information.
We respect your privacy and safeguarding your personal information is embedded into our culture. We use a combination of industry-standard and good practice methods to protect it.
All information you provide to us is stored on our secure servers. We use TLS and HTTPS encryption to protect your personal information when we transfer it across the internet and also store it encrypted, and we carry out security assessments on third party processors who handle your information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, including using SSL encryption to secure our Services and protect your information in transit, we cannot guarantee the security of your data transmitted to the Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Where we have given you (or where you have chosen) a password that which enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Our Services may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We keep personal information for:
We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
Yes. Protecting the safety of children when they use the internet is important to us. That is why our Services are intended for use by individuals who are the age of 18 or over. By using the Services, you confirm to us that you meet this requirement.
Furthermore, we do not market to and do not knowingly collect any personal information from or about a child under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13 years of age, we will promptly take all reasonable measures to delete that personal information from our systems.
Cookies and other similar technologies help us to provide you with a good experience when you browse our Services and also allow us to improve our Services.
Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information on how to disable cookies here. However, you may not be able to take full advantage of our website if you do so.
A number of cookies and similar technologies we use last only for the duration of your web session and expire when you close your browser or exit one of our Services. Others are used to remember you when you return to one of our Services and will last for longer.
We use strictly necessary cookies if they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights). We use all other cookies with your consent.
These are cookies that are required for the operation of our Services and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our Services.
These may be used to recognize you when you return to our Services. This enables us, subject to your choices and preferences, to personalize our content, greet you by name, and remember your preferences (for example, choice of language or region).
These allow us to recognize and count the number of visitors and to see how visitors move around our Services when they are using them. This helps us improve the way our Services work, for example, by ensuring that users are easily finding what they are looking for.
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information subject to your choices and preferences to make our Services and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.
For more information about how to turn this feature off, see below or visit http://www.youronlinechoices.co.uk.
The effect of disabling cookies depends on which cookies you disable but, ingeneral, the website may not operate properly if all cookies are switched off.
If you want to disable cookies on our website, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.
Microsoft Internet Explorer
Opera 6.0 and further